candles

True story. I once started a fire in my house. It was by accident. It actually is pretty embarrassing. I was a law student. I was tired. I had exams and would wake up at about 6 every morning, study until about midnight, come home, eat, and hit the sack. I lived on the typical […]

house fire

Recently, Insurance Claim HQ partner Galen Hair was brought on as trial counsel, obtaining a $115,000.00 settlement payment from Lighthouse Property Insurance Corporation on a case which was pending against Lighthouse. The client, Doris Kelly, had already received payment for damages to the home. The additional $115,000 was awarded only for the client’s bad faith […]

red filter over business suits

People in New Orleans are still mourning the tragic collapse of a future Hard Rock Hotel, which took place on October 12. A portion of the hotel under construction collapsed, leaving two people dead, nineteen people injured, and one more unaccounted. The collapse led to a perilous rescue effort that took place inside a dangerously […]

hurricane evacuation

I wanted to talk briefly about evacuation plans and how they relate to an insurance claim. While these things might sound unrelated, the reality is that in Louisiana, they often are quite related. The tradition in Louisiana has been to stick around for hurricanes. However, for obvious reasons a lot of that changed in 2005. […]

evacuated home

I wanted to do another brief post on evacuation since it is on many people’s minds after Barry. I often find that this is a stressful topic for people, but it doesn’t need to be. At the end of the day, there is one simple fact that I want you to understand before we move […]

hurricane

As we approach hurricane season, it makes sense to do a few posts discussing the dreaded “H” word – hurricanes (I probably don’t even curse enough to know any alternatives for the letter). I don’t just want to discuss the liability that insurance companies may have to you in the event of a hurricane loss, […]

flood damage

It’s hurricane season down here on the Gulf Coast, and as we anticipate strong storms, many homeowners are preparing for the worst. This weekend, Tropical Storm Barry, the first major storm of the season, will make landfall. It is likely that this storm will produce strong winds capable of damaging your property directly and by […]

storm damage

So, a while back our firm had the privilege of representing a large commercial building in Louisiana that suddenly had water coming in through its roof. Now I’m not talking about a drip. I’m talking about an absolute waterfall. We initially thought that this might be due to a recent hurricane. Once we got on […]

person scrolling phone

No matter how many times you do this, you always learn something new. For the first time, I noticed that a major insurance company was directing one of its policyholders to upload every bit of information regarding a claim, particularly the contents portion into an online portal. On some more basic level, I already knew […]

damaged home

I wanted to discuss vendors that insurance companies steer policyholders towards today in relatively general terms. This topic can be pretty varied and wide-ranging, so we will do a more detailed series later. Now, when you are initially suffering a loss, whether it is a fire or a flood, you will most likely to reach […]