Insurance companies are in business to make money, not to spend money. The Level Up Claims podcast helps public adjusters and contractors understand the property insurance loss game and create a winning strategy to help homeowners recover from a disaster. Host Galen Hair talks to industry experts and thought leaders to give you priceless insight so you can maximize your claims and grow your business to the next level.
Most Recent Episodes
In the Level Up Claims Podcast, host Galen Hair talks to property casualty industry experts, business leaders, and thought leaders to help our audience grow their business and personal lives.
THE LEVEL UP CLAIMS PODCAST WITH GALEN HAIR
ALL EPISODES
Leadership with Patrick Houlahan – Episode 1
Today we have with us an exceptional leader who has led high-performing teams in the military and in the business world. Our speaker today is Patrick Houlahan. Patrick has had a 27-year career as a fighter pilot in the Marine Corps and is the Founder and CEO of Strategic Leadership…
Client Experience with Joey Coleman – Episode 2
Joey Coleman is the creator of The First 100 Days – a system that is designed to dramatically increase your customer retention and as a result, your bottom line. Joey is a recognized expert in customer experience design and is an award-winning speaker at both national and international conferences. Galen…
Digital Persuasion with Erin King – Episode 3
2x Best Selling Author Erin King is also the World’s Leading Digital Persuasion Expert. She hosts the SUCCESS Magazine Podcast “On Your Terms with Erin King.” She helps clients ranging from The Academy Awards to Disney to The United States Navy communicate more compellingly online. Off duty, Erin loves playing…
Gratitude with Chris Schembra – Episode 4
Who’s The Guest? Chris Schembra is a philosopher, question-asker, facilitator, and “Gratitude Guru.” He spent the last six years traveling around the world, helping people connect in meaningful ways. He is also the founder and the Chief Question Asker of 747, an advisory firm that helps companies create meaningful connections through…
Appraisals with Steven Bush – Episode 5
Galen welcomes Steven Bush to talk about the appraisal process and how to deal with damages and insurance claims. Steven’s insights will help contractors create better workflows and set expectations so you and your team can succeed. Who’s The Guest? After a year of defending policyholders as a public adjuster, Steven…
Forensic Engineering with Todd Stern – Episode 6
Galen welcomes Todd Stern to talk about forensic engineering, how it is beneficial to policyholders and carriers, and dealing with different inspections. Todd’s expertise will help guide anyone who is looking to start a career in restoration and insurance work or is expecting to have an engineering inspection. Who’s The…
Successful Teams with Sam Taggart – Episode 7
Galen welcomes Sam Taggart to talk about building and hiring a successful team. With Sam’s experience building his own personal brand, he shares what the true reality is for sellers: The setbacks, the challenges, and the solutions that can help you put out a successful business. Who’s The Guest? Sam…
The Public Adjusting World with Jack Hanks – Episode 8
Galen welcomes Jack Hanks to talk about working in a corporation becoming a public adjuster and creating his own business and a successful team. He has implemented a four-step training program to improve public adjusting, as well as a weekly event called “Pinot by the Pool” to help his team…
Scaling Your Business with Nathan Hirsch – Episode 9
Galen welcomes Nathan Hirsch to talk about hiring the right people for the job. He is an expert in hiring and has spoken at industry events about scaling with remote talent. One of the challenges with hiring remote workers is their reliability and accountability, but with Nathan’s proven success and…
Public Adjusters with Steven Bush – Episode 10
Continuing with their previous conversation, Galen talks to Steven Bush about his opinion of public adjusters, and what the future holds for the Bush Law Group. Who’s The Guest? Steven established The Bush Law Group, a group of attorneys that is a first-party property insurance law firm dedicated to serving…
The Role of an Agency in a Business with Mike Brevik – Episode 11
If you’re a business owner looking to level up your branding strategy, don’t miss out on the latest episode of the Level Up Claims podcast! Branding specialist Mike Brevik shares his insights on creating a consistent and powerful brand that reflects your company’s values and resonates with your target audience….
Management and Growth Consulting to Contractors and Roofers with Jessica Stahl – Episode 12
Building a successful business is not just about your brand! If you are a business owner and you’re looking to scale your business, make sure not to skip this episode of the Level Up Claims podcast! Jessica Stahl, the owner of Ignite Results, shares her top secret in developing systems,…
Training, Coaching, and Helping Commercial Roofers with Greg Hayne – Episode 13
If you are a business owner looking for answers as to why your business is yet to succeed,…
Building Systems To Scale with Raul Hernandez Ochoa – Episode 14
For business owners who are looking for strategies on how you can build, strategize, and…
How to Utilize the Power of Social Media for Leads and Referrals with Andrew Itnyre – Episode 15
Galen features roofing sales and marketing specialist Andrew Itnyre, who shared his social…
Improving Your Employee’s Training Level with Jeremiah Broz – Episode 16
Jeremiah Broz, CEO of Energy Advantage Roofing and Solar, discusses the importance of…
Sustainable Roof Coatings with Tatsuya Nakagawa – Episode 17
In this episode, Galen talks with Tetsuya Nakagawa, CEO and Co-Founder of Castagra…
Helping Contractors Grow Their Businesses with Aaron Hockel – Episode 18
In this episode, Galen talks with Aaron Hockel of AltaVista Strategic Partners, a marketing…
How to Work with Insurance Companies During Roofing Claims with Tyler Slade – Episode 19
In this episode, Galen and Tyler Slade of Slade Roofing discuss challenges in the property…
Build Scalable and Profitable Companies Through Proven Processes and Procedures with Elizabeth Calzadilla – Episode 20
In this episode, Galen interviews Elizabeth Calzadilla, president of Business 411, who shares…
The Higher Purpose of Construction with Greg Murphy – Episode 21
Galen and Greg Murphy, a construction expert in the healthcare sector, discuss the challenges…
What Does It Mean to You to Level Up? – Episode 22
Throughout the episode, various guests share their thoughts on what it means to level up…
Why Mindset is a Critical Factor for Growth in the Construction Industry with John Michael Morgan – Episode 23
Galen interviews entrepreneur John Michael Morgan about mindset, overcoming self-doubt,…
Having a Clear Purpose in Business and How It Can Drive Success with Tammi Brannan – Episode 24
In this podcast episode, Tammy Brannan, founder of the Blueprint Process, discusses the…
Level Up Claims Summit – Episode 25
In this podcast episode, Galen Hair introduces the Level Up Claims Summit, an event focused…
The Mitigation and Assessment Industry with Chris Courville – Episode 26
Galen interviews Chris Courville, CEO of Interior Environmental Consulting (IEC). They discuss…
Helping Contractors Navigate Challenges in the Industry with Randy Brothers – Episode 27
Galen interviews Randy Brothers, founder of Elite Roofing, he shares his experiences in…
The Roofing Sales Success Formula with Adam Bensman – Episode 28
Galen interviews Adam Bensman who discusses his journey from a massage therapist to…
Running an Efficient, Customer-service and Quality-forward Company with Cody Russell – Episode 29
Galen interviews Cody Russell about his journey in the roofing industry, starting with…
Commercial Contracting Pitfalls, and How to Avoid Them with James Jackson – Episode 30
Galen interviews James Jackson who’s the director of business development at TSA Group…
Helping People Live with More Courage, Passion, Inspiration and Meaning with Patrick Combs – Episode 31
In this podcast episode, Patrick Combs, an inspirational speaker and author, takes us…
Never Lose an Employee Again – Episode 32
This podcast episode features an interview with Joey Coleman, an expert on employee…
Internet Marketing and Customer Service with Jay Baer – Episode 33
In this podcast episode, Galen Hair and Jay Baer highlight the power of exceptional customer…
Future of Work with Cheryl Cran – Episode 34
Galen Hair and Cheryl Cran, discussed the future of work, recruitment challenges, and…
What Makes NOVA ROOFTEK a Success Story with Thomas Valera – Episode 35
Galen Hair talks with Thomas Valera who discusses his successful business approach. Having…
Leading a Successful Insurance Claims Business with Daniel Robosky – Episode 36
Galen Hair talks with Daniel Robosky who shares his journey from the army to leading a…
Latinos En Roofing with Amparo Sancen – Episode 37
Galen Hair talks with Amparo Sancen who discusses her entrepreneurial journey to developing…
Embracing Technology to Enhance Business Operations with Justin Seymour – Episode 38
Galen Hair talks with Justin Seymour, Business Intelligence Manager for Avicado Construction…
The Immunity to Change Process with Dr. Robert Kegan – Episode 40
Galen Hair talks with psychologist Dr. Robert Kegan about the process of ‘immunity to change’…
Helping the Roofing Industry with Their Marketing Needs with Aleksa Aleksic – Episode 41
Galen Hair talks with Aleksa Aleksic, a roofing industry marketing consultant, who discusses…
Property Casualty from an Attorney’s Perspective with Trent Moss – Episode 42
Galen Hair talks with lawyer Trent Moss, originally getting into law from medicine, who…
The Importance of Processes in a Public Adjusting Firm with Lynette Young – Episode 43
Galen Hair talks with Lynette Young, co-founder of Claim Wizard, who discusses her transition…
The State and Future of Appraisals with George Keys – Episode 44
Galen Hair interviews veteran appraiser George Keys. George discusses concerns about a…
From Insurance Defense to Working for Policyholders with Jason Manten – Episode 45
Galen Hair interviews Jason Manten, an attorney with Insurance Claim HQ, who shares his…
Social Media, Networking, and Mental Health Awareness with Tj McCormack – Episode 46
TJ McCormack talks about his role as community manager at Roofr, a tech solution for the…
How to Lead a Successful, Principled Roofing Company with Mike Fellman – Episode 47
Mike Fellman, president of Envision Roofing, shares his career journey in the roofing industry…
The Role of Empathy in a Case with Lauren Checki – Episode 48
Galen Hair interviews seasoned attorney and friend, Lauren Checki. The topic is the role of…
Creating a Process Driven Method Efficient and Effective with Cole Kline – Episode 49
The podcast conversation between Galen Hair and Cole Kline explores Cole’s journey from…
Training and Continued Learning with Natoshia Dumont – Episode 50
In a podcast with Galen Hair, Natoshia Dumont shares her take on the importance of…
Making Referrals to Attorneys More Efficient with Parker Logan – Episode 51
Galen Hair interviews Parker Logan, a property casualty attorney. Parker emphasizes the…
Making a Business More Efficient with Sam Drauschak – Episode 52
Galen Hair interviewed Truvle’s co-founder, Sam Drauschak, about the importance of process…
How Public Adjusters Can Improve the Outcomes of their Claims with Shay Jaumé – Episode 53
Galen Hair interviews Shay Jaumé, a lawyer at Insurance Claim HQ, who shares her experiences…
Journey from Investment Banking to Changing the Game with Sej Deribin – Episode 54
Galen welcomes Sej Deribin as she shares her journey transitioning from investment banking…
What Does It Mean to You to Level Up? – Part 2 – Episode 55
This episode features industry leaders sharing their personal and professional insights on…
Emotional Influence in Marketing Strategies with Randy Crane – Episode 56
Marketing expert Randy Crane discussed with host Galen Hair the significance of emotional…
The Need For Innovation and Helping Others with Mathew Mulholland – Episode 57
In the podcast, Mathew Mulholland, an expert and educator in the restoration industry,…
Carving Out a Path In The Roofing Industry with Integrity with Dimitry Lipinskiy – Episode 58
Dimitry Lipinskiy discusses his rise from a trade worker in Siberia to an influential figure…
When Your Career Goals Take A Detour: Balancing Work And Life with Jef McCurdy – Episode 59
Jef McCurdy, a veteran in the roofing industry and National Training Manager for Castagra,…
Switching From Being an Insurance Defense Lawyer to Serving Policyholders with Chris Otten – Episode 60
Lawyer Chris Otten shares his journey switching from being an insurance defense lawyer…
Becoming a Great Leader with Juan Alvarado – Episode 61
In this podcast episode, leadership coach Juan Alvarado shares his journey from military…
Unveiling the Secrets of Product and Service Success in the Crowded Marketplace with David Fradin – Episode 62
In this podcast episode, host Galen Hair interviews David Fradin, a seasoned consultant,…
SEO & The Secret To Ranking High on Search Engines with Atiba De Souza – Episode 63
Galen Hair discusses the importance of SEO and video marketing in a conversation with…
Revolutionizing The Insurance Claims Process with Tobias Patch – Episode 64
Tobias Patch, an entrepreneur with experience in business and insurance sectors, is interviewed…
Navigating the Insurance Claims Process with Mary K. Taliancich – Episode 65
Attorney Mary K. Taliancich, from Insurance Claim HQ, appeared on the Level Up Claims…
Level Up Claims Summit 2024 – Episode 66
Galen Hair, the founding partner of Insurance Claim HQ, and Mary Taliancich discussed the…
The Power of Facebook Advertising for Roofers With Adam Sand – Episode 67
Galen Hair talks to entrepreneur Adam Sand about effective marketing strategies for business….
Learn How To Grow Your Revenue And Scale Your Business with Jeff Barnes – Episode 68
Galen Hair talks with Jeff Barnes, a business consultant, who shares his strategies for successful…
Building Stronger Relationships With Contractors And Public Adjusters with Jared Shearman – Episode 69
Galen Hair talks with Jared Shearman about the importance of developing strong relationships…
The Secret to Approach Effective Training with Jef McCurdy – Episode 70
Galen Hair talks with Jef McCurdy, the national training manager for Castagra, a roofing…
The Keys of Compassionate Leadership with Dr. Bruno Cignacco – Episode 71
Galen Hair talks with Dr. Bruno Cignacco about implementing a compassionate business…
What To Do To Have A Smoothly Trial For The Policyholder with René Gautreaux – Episode 72
Galen Hair talks with lawyer René Gautreaux, who advises thorough preparation, careful…
Illuminating the Roofing Industry with Fun and Fresh Perspectives with Donavan Morgan – Episode 73
Galen Hair talks with Donavan Morgan, CEO of Roofs by Don and the founder of the Roof…
Empowering Professionals to Build Influential Networks with Donnie Boivin – Episode 74
Galen Hair chats with Donnie Boivin, a B2B networking master with 20+ yrs of growth…
Elevating Your Brand’s Success with Chris Diroll – Episode 75
Join Galen Hair as he chats with Chris Diroll, a powerhouse in marketing & business…
The First Steps to Create Your Own Brand with Jacob Cass – Episode 76
In this episode, join host Galen Hair as he chats with Jacob Cass, a master of branding with…
Mastering Roofing Sales and Systems with Ryan Groth – Episode 77
In the latest episode of Level Up Claims, host Galen Hair sits down with Ryan Groth, a former…
Contractors and Their Role in Trial with Madison Pitre – Episode 78
In this episode of The Level Up Claims Podcast, host Galen Hair talks with Madison Pitre,…
Helping Leaders Become Public Speakers with Lily Patrascu – Episode 79
In this episode of the Level Up Claims podcast, founder Galen Hair speaks with Lily Patrascu,…
Transforming Your Plumbing Business Through Effective Marketing Techniques with Richard Cruz – Episode 80
Galen Hair is joined by marketing expert Richard Cruz. Richard shares his unique journey…
Raising Up Black Businesses and Franchises with Randolph Love – Episode 81
This episode features the multi-talented Randolph Love! From his early days in claims to…
Putting In The Right Processes with Alicia Butler Pierre – Episode 82
Galen Hair sits down with Alicia Butler-Pierre, founder and CEO of Equilibria Inc., to explore…
Helping Leaders Elevate Their Focus and Align Their Teams – Episode 83
Galen Hair sits down with Dave McKeown, a leadership consultant, author, and speaker…
Empowering You and Your Team to Speak More Confidently with Harry Sardinas – Episode 84
Galen Hair sits down with Harry Sardinas, a global empowerment coach who transformed…
Disrupting the Digital Marketing Space with Emma Tessler – Episode 85
Galen Hair sits down with Emma Tessler founder of Ninety Five Media. Learn how Emma…
Helping Companies Grow Through Marketing with Neil Patel – Episode 86
Join us on the Level Up Claims Podcast with renowned marketer Neil Patel! Discover Neil’s…
Navigating Claims Ethically with Lori Waters – Episode 87
In this episode of the Level Up Claims podcast, Galen Hair hosts Lori Waters, Managing…
Profit Secrets for Contractors with Michael Stone – Episode 88
Galen Hair, delves into the world of business management, sales, and accurate estimating…
What Does It Mean To You To Level Up? – Compilation – Part 3 – Episode 89
Tune into The Level Up Claims Podcast for an inspiring episode featuring industry leaders…
Becoming Your Best Self with John Miles – Episode 90
Dive into this week’s Level Up Claims podcast where host Galen Hair sits down with John…
Coaching Leaders In The Art of Negotiation with Max Bevilacqua – Episode 92
Dive into negotiation mastery with Galen Hair as he welcomes Max Bevilacqua, Founder…
Bringing Top-Tier Roofing Solutions to the Market with Jay Miller – Episode 91
In this episode of Level Up Claims, we sit down with Jay Miller, CEO of Miller Storm Roofing,…
Biohacking Mastery: Transform Your Wellness with Pavel Stuchlik – Episode 93
Don’t miss this episode of the Level Up Claims Podcast featuring Pavel Stuchlik! We dive into…
Mitigating Burnout & Fatigue with Julian Hayes II – Episode 94
In this episode of The Level Up Claims Podcast, host Galen Hair chats with Julian Hayes II,…
Implementing AI Into Your Business with Josh Thomas – Episode 95
Discover how AI can supercharge your business! Join Galen Hair, and AI entrepreneur Josh Thomas,…
Community Associations from an Insurance Perspective with Noelle Hicks – Episode 96
Tune into the Level Up Claims podcast! Join Galen Hair as he sits down with Noelle Hicks,…
Building Inclusive Corporate Cultures with Coleen Gose – Episode 97
Join Galen Hair and special guest Coleen Gose, a seasoned consultant, speaker, and coach…
Guiding Companies to Overcome Challenges in Sales and Marketing – Episode 98
Tune in to the Level Up Claims Podcast, where Galen Hair chats with Jason Kramer, CRM…
Mastering Your Personal Brand with Curtis McCoy – Episode 99
Join Galen Hair as he chats with brand expert Curtis McCoy on leveling up your personal…
Service Mastery: Unlocking Success with Christopher Fresh – Episode 100
In this episode of the Level Up Claims Podcast, Galen Hair sits down with Christopher Fresh,…
Sales Wisdom: Level Up Ethics with Anthony DeGrande and Lisa Dalton – Episode 101
Join Galen Hair on the Level Up Claims Podcast as he dives into the dynamic world of ethical…
Empower Voices, Boost Success With Neelu Kaur – Episode 102
Tune into this week’s Level Up Claims podcast featuring Neelu Kaur, an expert in self-advocacy…
Florida Hurricane Roundtable with Jason Manten and Saul Cimbler – Episode 103
Dive into the chaos of Florida’s hurricane aftermath with insights from Jason Manten,…
Appraisal Challenges with Saul Cimbler – Episode 104
Join Galen Hair on the Level Up Claims Podcast as appraiser Saul Cimbler reveals the evolving…
Process Revolution: Rethink with Derrick Mains – Episode 105
In this episode of the Level Up Claims Podcast, Galen Hair chats with Derrick Mains,…
The Art of Communicating with Dr. Michael Gerharz – Episode 106
In this episode of the Level Up Claims podcast, Galen Hair chats with Dr. Michael Gerharz,…
What Does It Mean To You To Level Up? – Compilation – Part 4 – Episode 107
Kick off the new year with the Level Up Claims Podcast! Host Galen Hair explores what it…
Insurance Claims Uncovered with Calsie Boyd – Episode 108
On this episode of The Level Up Claims Podcast, Galen Hair chats with Calsie Boyd,…
Networking Secrets Revealed with Michael Forman – Episode 109
Tune into the Level Up Claims Podcast with Galen Hair and networking guru Michael Forman….
The Power of Radio with Gary Sarner – Episode 110
Tune into the Level Up Claims Podcast with Galen Hair and guest Gary Sarner, a…
Mastering Reputation & SEO with Jesse McFarland – Episode 111
On this episode of the Level Up Claims Podcast, marketing pro Jesse McFarland shares insights…
Online Defamation and Brand Protection with Aaron Minc – Episode 112
Tune into the Level Up Claims podcast for a crucial episode on internet defamation with…
Safety & the Storm Restoration Industry – Episode 113
This episode of the Level Up Claims Podcast dives into the crucial role of safety…
The State of Hurricane Beryl Claims – Episode 114
In this episode of the Level Up Claims Podcast, Galen Hair hosts Texas-based attorney David…
How to Create Compelling and Authentic Content – Episode 115
In this episode of the Level Up Claims Podcast, host Galen Hair welcomes Christoph Trappe,…
